FAQs

You can book directly on alohawhistler.com or by calling the local team at 604 938-6263. Booking direct gets you the best available rate with no third-party booking fees, and you deal directly with the Whistler-based team that manages the home.

Cancellation terms are set per property and shown at the time of booking. Booking direct means your cancellation is handled by the local team rather than a third-party platform.

Ski-in ski-out means you can reach the slopes directly from the property, or within a very short walk, with no driving or shuttle. For Aloha guests it is mainly about convenience: an easy, premium base for a family that wants to spend time together. Aloha curates a selection of true ski-in ski-out and slopeside homes, including: Crystal Ridge, Aspens, Woodrun, Painted Cliff, Mountain Star, Taluswood (all properties), Pinnacle Ridge, Cedar Hollow, and Cedar Ridge.

Aloha manages a curated selection of homes across specific Whistler areas, including ski-in ski-out complexes, the Village, Upper Village, and Creekside. Properties focus on premium 3 to 6 bedroom homes suited to families and groups.

Every home is professionally cleaned before arrival, and parking for at least one vehicle is complimentary at all properties except one. Check-in is at 5 pm and check-out at 10 am. Daily housekeeping is not included but additional housekeeping can be arranged. Select homes are pet friendly (one dog, $30 CAD plus tax per night, confirmed at booking).

Yes. Aloha specializes in premium homes with the space and gathering areas multi-generational groups need, so families can be together with the convenience and reliability of a professionally managed home.

All Aloha Whistler accommodations, with the exception of the Aspens, offer at least one assigned parking space. If you require parking at the Aspens, you must purchase your parking pass from the machine in the lobby entrance at approximately $25 per day.

Some of our accommodations offer additional visitor parking for extra cars. Alternatively, additional overnight paid parking is available in Whistler, click here for more information.

Through advanced dynamic pricing overseen by a dedicated revenue manager, deep local market knowledge, and active revenue management benchmarked against comparable homes in your area. Since implementing our current pricing system in Fall 2025, the portfolio has seen an 11.4% increase in average daily rate and a 35.8% increase in overall revenue. Not all Whistler properties perform equally, and the difference often comes down to management.

Aloha is a performance-driven luxury property manager focused on generating higher revenue for a curated portfolio of select Whistler homes. The difference comes down to four things: a curated portfolio rather than volume-driven growth, revenue optimization through dynamic pricing and local expertise, asset protection through proactive care and long-term stewardship, and property positioning that aligns pricing and presentation to drive stronger returns. The team has operated in Whistler since 1995.

Through advanced pricing strategy, deep local market knowledge, and active revenue management, benchmarked against comparable homes in your area. Not all Whistler properties perform equally, and the difference often comes down to management.

It is a confidential review of how your home is performing against comparable Whistler properties, with specific opportunities to improve revenue, guest appeal, and long-term value. Many owners do not realize their home is underperforming until they see it benchmarked.

Request a confidential Property Performance Review. The local team reviews your home and shows how it compares to similar properties in your area, with clear opportunities to improve performance. Call 604 938-6263 or enquire through the owner section of the site.

Yes. Property positioning is part of the service. Aloha guides owners on design, furnishing, renovations, amenities, and presentation so a home has stronger guest appeal, stronger revenue potential, and stronger long-term value.