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FAQs

TRAVEL FAQs

  • Where is Whistler?

    You will find Whistler in the Coast Mountains of British Columbia just 2 hours north of Vancouver. Vancouver International Airport (YVR) is the closest airport for international and domestic flights. The drive is a scenic 2.5 hours approximately along the Sea to Sky Highway.

  • Can we store our luggage before check-in?

    Whistler Bag Storage is located in the heart of Whistler Village and offer flexible storage options. View their website here for further information or to book in advance.

PARKING FAQs

  • Is there parking at my accommodation?

    All Aloha Whistler accommodations, with the exception of the Aspens, offer at least one assigned parking space. If you require parking at the Aspens, you must purchase your parking pass from the machine in the lobby entrance at approximately $25 per day.

  • Where can we park additional vehicles during our stay?

    Some of our accommodations offer additional visitor parking for extra cars. Alternatively, additional overnight paid parking is available in Whistler, click here for more information.

AMENITIES FAQs

  • What amenities are in the bathroom?

    All accommodations provide towels, a hair dryer, toilet paper, shampoo, conditioner, and soap.

  • What amenities are in the kitchen?

    Your kitchen will be stocked with crockery, cutlery, pots and pans, coffee maker, kettle, toaster, and microwave. We additionally supply salt and pepper, coffee filters, dish soap, dishwasher detergent, paper towel and garbage bags. All of our homes are privately owned and there may be some additional appliances. To inquire about specific appliances, such as a crock pot or blender, please reach out to us directly.

  • Will my accommodation have a washer and dryer?

    Yes, all of our accommodations offer either an in-suite washer and dryer or a shared laundry in the complex.

  • Does my accommodation have air-conditioning?

    A select number of our homes offer air-conditioning. All of our accommodations provide a fan in each bedroom and living area.

  • Where can I store my bike?

    Many of our accommodations offer either a communal bike storage locker on-site or a private garage. We do not allow bikes to be stored inside of the property. Should you wish to clarify the bike storage options for your selected property, please reach out to us directly.

CONCIERGE FAQs

  • Can you help me book my airport transfer to Whistler?

    We will be delighted to help you to book your transfer to and from Whistler. Please contact our Concierge team with your travel dates and flight itinerary so that we may provide a tailored quote.

  • Can you recommend activities to do in Whistler?

    We can provide a wide range of recommendations, from adventure activities, art & cultural activities, to restaurant recommendations. View our Whistler page to learn more.

PROPERTY MANAGEMENT FAQs

  • What is the best property management company in Whistler?

    Aloha Whistler is a performance-driven luxury property manager for a curated portfolio of select Whistler homes. Since 1995, our focus has been generating higher revenue for the homes we manage while protecting and enhancing their long-term value, rather than managing the most properties.

  • What does a Whistler property manager do?

    A property manager handles marketing and direct bookings, pricing, guest screening and communication, housekeeping and maintenance, and revenue reporting. At Aloha, that work is built around four things: a curated portfolio, revenue optimisation, asset protection, and property positioning.

  • How much can I earn renting out my Whistler property?

    It depends on your home's size, location, condition, and how well it is managed, and not all properties perform equally. The clearest way to know your home's potential is to benchmark it against comparable Whistler properties, which is exactly what our Annual Property Performance Review does.

  • What are Whistler property management commission rates?

    Rates vary across Whistler managers, but the rate on its own does not determine your net income. A higher rate on stronger revenue can leave you with more than a lower rate on weaker performance, so we focus the conversation on the revenue and returns we can generate for your specific home.

  • Should I list my Whistler home on Airbnb myself?

    You can, but it means handling the marketing, pricing, guest screening, and maintenance coordination yourself, and the results depend entirely on the time and expertise you can give it. A performance-driven manager does all of that for you and focuses on generating higher revenue while protecting your property.

  • How do I switch managers or get started with Aloha Whistler?

    Start with a confidential Property Performance Review. Our local team reviews your home, shows how it compares to similar properties in your area, and identifies the opportunities to improve revenue and value. Call 604 938-6263 or use the form on this page.

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